Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment Periods

Fall - 06/17/2025 - 09/02/2025

Spring/Summer - 11/04/2025 - 01/23/2026

Summer - 04/29/2026 - 05/29/2026

Online Enrollment

Students With a Qualifying Life Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall - 06/17/2025 - 09/02/2025

Spring/Summer - 11/04/2025 - 01/23/2026

Summer - 04/29/2026 - 05/29/2026 

Claims

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachusetts   01115
1 (877) 657-5030
Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

This service is not administered by Academic HealthPlans.
1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
Home Benefits Enroll/Cost Opt-Out Contact Regulatory Notices
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